Terms of Use

Welcome to GoPinas website. This website is operated and controlled by TravelPeople Ltd. Inc. in its Philippine office. By continuing to browse or use our website, it is understood that you have read, understood, and accepted to be bound by the following terms and conditions of use. If you are accessing this website outside the Philippines, you are responsible for compliance to your applicable local laws. If you do not accept these terms, please refrain from using website.

  1. Modification of terms of use

    GoPinas reserves the right to change these Terms of Use, at its own discretion and from time to time, without prior notice. Your continued use of this website after shall constitute your acceptance of the revised Terms of Use. If, at any time, the Terms of Use are no longer acceptable to you, please immediately cease all use of this website. It is your responsibility to check this website for any changes and to review changes regularly.

  2. Scope of our Services

    GoPinas provides an online platform offering bundled tours (hotel and tours) which allows its users to create an account tailored to its fit, including payment channels to facilitate any payment for booking and / or reservation. By making a booking through this website, you make an offer to book a bundled offer at the price listed and such other terms and conditions stated in the description and other terms stated in this website.

    GoPinas makes no warranty that, (i) the service will be uninterrupted, timely, secure, or error free, (ii) the results that may be obtained from the use of the service will be accurate or reliable, (iii) the quality of any products, services, content, information, or other materials purchased or obtained by you through the website will meet your expectations, (iv) any errors in the software will be corrected, or (v) that this website, its content, and the server on which the website and content are available are free of viruses or other harmful components.

    The user shall be responsible, at all times, for the completeness and correctness of all information to be provided in the website. In the event a problem occurs, GoPinas customer service shall render all efforts to assist the user. Please be aware that changes may occur on short notice which may make information in the website inaccurate.

    GoPinas also reserves the right not to accept your bookings for whatever legal reason which includes, but not limited to, breach of Terms of Use, force majeure events, legal restrictions, suspected criminal activity, payment method problems, threats, violence, communication problems etc. In case payment has already been made, refund shall be made based on restrictions stated in your booking.

  3. Website and Content Use

    All information displayed in the website including, but not limited to, texts, graphics, photographs, video and other materials are property of either GoPinas or their respective owners to whom consent was properly obtained for the use thereof. Unauthorized use, copy, modification, distribution, display, re-sell, or otherwise exploitation for whatever purpose of the contents of this website are strictly prohibited.

    Any material downloaded or obtained through the use of this website is done at your own risk and you will be solely responsible for any damage to your computer system or loss of data that results from the download of any material. Information created by third parties that you may access on this website or through links is not adopted or endorsed by GoPinas and remains the responsibility of the said third party.

  4. Intellectual Property

    All Intellectual property including trademarks, logos, and contents in this website are the property of either GoPinas or their respective owners. This website and its contents are collective works registered and recognized pursuant to applicable laws. Therefore, you should not modify, copy, or reproduce the works contained herein nor download or copy the contents for commercial use.

    GoPinas authorizes you to display on your computer, download, or print the pages from this website, provided that: 1) The copyright notice appears on all printouts; 2) information is intact and not be altered in any way; and 3) use is for non-commercial purposes.

    If you believe in good faith that your work has been, in any way, copied and displayed in this website that constitutes infringement, please inform GoPinas immediately through the contact information provided below detailing the specific content which you believed to have been infringed.

    This website contains links to other websites and are provided for convenience only. By using such links, you acknowledge leaving this website and the responsibility in using such links shall be on your own.

  5. Content Submission

    GoPinas or any of its employees do not accept or consider unsolicited ideas or content submissions from users. Any content that will be submitted shall not be protected by confidentiality and GoPinas is under no obligation to protect the submission as your proprietary information. Furthermore, GoPinas will have no obligation to compensate you for the content or idea that you submit and GoPinas reserves the right to delete or remove any of your submission. If proven otherwise that you own moral rights over your content, it is understood that you perpetually waive and agree not to assert entitlement for compensation and that you release GoPinas, its owner, and its successors and assignees, from whatever claims by virtue of such moral right.

  6. Disclaimer and Limitation of Liability

    GoPinas makes no warranties or representations, expressed or implied, as to the functionality or usefulness of this website or any contents hereof. GoPinas disclaims liability for any direct, indirect, incidental, consequential, special, exemplary, punitive or other damages, or lost profits, that may result, directly or indirectly, from your use of this website or any content, including without limitation any damage to computer systems, hardware or software, loss of data, or any other performance failures, or any errors, bugs, viruses or other defects that result from or are associated with the use of this website or any content.

    Unless GoPinas is at fault for intentional or willful misconduct, or gross negligence, GoPinas shall not be responsible for any failures caused by server errors, misdirected or redirected transmissions, failed internet connections, interruptions in the transmission or receipt of reservations or, any computer virus or other technical defect, whether human or technical in nature.

    To the extent permitted by law, in no event shall GoPinas and related companies, including its respective officers, directors, employees, representatives, subsidiaries, affiliates, distributors, suppliers, licensors, agents (collectively the "Covered Parties"), be liable to any person or entity whatsoever for any direct, indirect, incidental, special, exemplary, compensatory, consequential, or punitive damages or any damages or losses whatsoever, including but not limited to (i) loss of production, loss of profit, loss of revenue, loss of contract, loss of or damage to goodwill or reputation, loss of claim, business interruption, data or other losses; (ii) your inability to use due to delay, performance or non-performance of the site; (iii) unauthorized access to or tampering with your personal information or transmissions; (iv) errors or inaccuracies contained on the site or any information (including but not limited to the (descriptive) information (including rates and availability) of the bundled tours as made available on the site ; (v) any transactions entered into through the site; (vi) any damage to your computer or computer system caused by viruses or other harmful components, during or on account of access of this website or any site to which it provides hyperlinks; (vii) any (personal) injury, death, property damage, or other damages attributable to the accommodation or (viii) any damages caused by a force majeure event.

    A “force majeure” event shall be construed as any event that is beyond the reasonable control of the Covered Parties which can include, but is not limited to, natural disasters, weather conditions, quarantine, epidemic, pandemic, communication breakdown, terrorist act, war, fire, nuclear incidents, armed hostilities, pilferage, bankruptcy etc.

    GoPinas will carry the responsibility required by relevant laws if it is proven to be at fault through its own willful or intentional misconduct or gross negligence in providing the service stated herein.

  7. Miscellaneous

    GoPinas does not own nor operate the properties stated in the bundled tours. The owners of properties and the tours included in your package are liable and responsible to you as their own guests.

    The Terms of Use and the services provided in this website shall be governed by and construed in accordance with Philippine laws. Any dispute arising hereto or any services connected to GoPinas must be settled amicably or if necessary, be exclusively submitted to a court of competent jurisdiction in the City of Manila to the exclusion of other courts.

  8. Privacy Policy

    You may see our Privacy Policy at here.

  9. Contact Us

    If you have any questions or concerns about this Terms of Use please do not hesitate in contacting us:

    By Email: info@gopinas.com

    By Mail:
    17F Times Plaza Building Corner UN and Taft Ave Ermita
    Manila Metro Manila